Head of Community Engagement and Social Responsibility

Job Description

THE COMPANY:
JUUL's mission is to improve the lives of the world’s one billion adult smokers by driving innovation to eliminate cigarettes. JUUL is the number one US-based vapor product. Headquartered in San Francisco and backed by leading technology investors including Tiger Global, Fidelity Investments and Tao Invest LLC, JUUL Labs is disrupting one of the world’s largest and oldest industries.

We’re an exceptional team with backgrounds in technology, healthcare, CPG and biotech, and we’re growing rapidly to deliver on our mission. We’re actively looking to hire the world’s best scientists, engineers, designers, product managers, supply chain experts, customer service and business professionals.

ROLE AND RESPONSIBILITIES:
As our Head of Community Engagement and Social Responsibility, you will spearhead JUUL’s outreach strategy and execute programs that support educational, community, environmental and philanthropic goals. You will be expected to drive creative solutions in the field, generate positive PR, and align key stakeholders (community leaders, educators, politicians, general public) with JUUL’s mission to eliminate combustible cigarettes through innovative technology. This role reports directly to the highest levels of the company and will be expected to drive business decisions. You will:

• Build and manage a multi-tiered global team (including international, national, regional GMs) which will work cross functionally across departments, including but not limited to legal, product, sales, and scientific affairs, focusing on youth nicotine prevention.
• Create a short and long-term vision to make JUUL an industry leader in corporate social responsibility including but not limited to youth nicotine prevention advocacy through a multi-pronged approach involving both internal competencies and external engagements and partnerships.
• Ensure effective communication of JUUL’s key messages and strategies relating to corporate citizenship, building the group into a leader in corporate social responsibility.
• Research, monitor, and identify the vectors of illegal nicotine sales to minors. Collaborate with school districts, law enforcement, community organizations, among others, to develop strategies to prevent minors from obtaining vaporizer and nicotine products via the internet or proxy buyers.
• Manage a P&L and report on ROI of various initiatives. Establish highest value priorities with the ability to quantify effectiveness.
• Work cross-functionally with legal, public policy and government affairs departments to navigate local, state and federal regulatory and community landscape, identifying, negotiating and resolving potential issues to ensure JUUL’s continued growth displacing combustible cigarettes.
• Construct partnerships and collaborations with key local and national community organizations.

PERSONAL AND PROFESSIONAL QUALIFICATIONS:

• 10+ years of multidisciplinary management experience
• Strong track record of project management and rapid execution of key initiatives
• Data-informed mindset with the ability to develop creative strategies to achieve objectives
• Well-organized with proven leadership abilities. Strong interpersonal skills and ability to make informed judgments leading to effective partnerships and sustained relationships with a wide range of individuals and organizations including government, not-for-profit organizations, and think tanks
• Excel working closely and communicating effectively with internal and external stakeholders including government, regulators, general public and youth in an ever-evolving, rapid growth environment
• Familiarity with regulated products or services, experience in youth advocacy a plus
• Willingness to travel 20-50%

KEY ATTRIBUTES NECESSARY FOR SUCCESS:

• Knowledge of, and experience working with and on, relevant policy issues, public policy processes, and the role and operation of local, state and federal government and the not-for-profit sector
• Demonstrated experience and comfort working within public processes, including public testimony before local government and on-camera media relations
• Thought leader with an extensive network of relationships in all levels of state and local government, public, private and nonprofit sectors.

EDUCATION:

• Bachelor’s Degree required; MBA, JD or Advanced degree in Education, Public Health, or Public Policy preferred

JUUL LABS PERKS & BENEFITS:

• A place to grow your career. We’ll help you set big goals - and exceed them
• People. Work with talented, committed and supportive teammates
• Equity and performance bonuses. Every employee is a stakeholder in our success
• Boundless snacks and drinks
• Cell phone subsidy, commuter benefits and discounts on JUUL products
• Excellent medical, dental and vision benefits
• Location. Work in the heart of San Francisco, one of the world’s greatest cities

Vapor, JUUL, Work Culture, Fast Paced, Start-up, Growth, Vape, Technology, Software, Hardware, Consumer Electronics, Manufacturing, Design, Product, Disruptive, Revolutionary, Cutting Edge, App, Android, eCommerce, B2C, San Francisco, Bay Area, IoT, San Jose, Los Angeles
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