Community Impact Investment Manager (CIIM)
Job Description
Trident United Way's mission states that we are a catalyst for transformative community change through collective impact, a systematic approach in which many partners agree in advance on how they will approach the issue at hand and how they will determine success. These collaborations require a backbone organization to manage the partnership and ensure communication among the partners. Trident United Way often plays that backbone role. Our collaborative efforts are more than simply philanthropic – they are also strategic and data-driven. We know that the MORE educated, financially stable and healthy individuals are, the MORE our communities benefit. Our ‘More-is-More’ approach gives everyone involved the opportunity to unite and make real strides in creating lasting change right here at home.Trident United Way staff and volunteers are devoted to raising the financial and human resources necessary to do this transformational work. We know the importance and value of our Human Capital and are deeply committed to enhancing our corporate culture, while serving our community, with every new hire. We hope that you want to join our progressive and committed organization, so please, do not hesitate and apply today.
Trident United Way is an Equal Opportunity Employer with an employee base of 36-40 FTE's. We offer a full range of benefits: 401(k), Health (HDHP or PPO option), HSA, Dental, Vision, Life, Disability, Sick/Personal/Vacation days along with eight (8) paid holidays.
GENERAL JOB INFORMATION:
Title:
Community Impact Investments Manager
Reports To (Title):
Vice President of Community Impact
Job Type:
Manager
Department:
Community Impact
FLSA Classification:
Salaried, Exempt
Date Last Reviewed:
August 13, 2017
JOB SUMMARY:
The Community Investments Manager reports directly to the Vice President of Community Impact (VPCI) and assists in managing Program Investment grants and informing and supporting the entire investment process through ongoing quality improvement and learning. This role has primary oversight of both the Trident United Way (TUW) Program and Community Engagement Investment processes. It will also be a key Relationship Manager for funded partners, and as such, the position is highly visible in the community. This individual also serves as a liaison between Community Impact and Strategic Volunteer Engagement Directors to engage them in funding, monitoring, reporting and technical assistance activities. The individual in this role is expected to develop and maintain variety of relationships relevant to TUW’s strategic direction and maintain a strong knowledge base of current trends, activities and changes within the community at-large. This individual is a highly organized, self-directed strategic thinker that effectively develops and manages assigned operational processes from start to completion; solving problems and creating efficiencies. This role also develops cooperative and productive relationships with staff, funded partners and volunteers for the purpose of ongoing monitoring, evaluation and management. She/he is deadline driven with the ability to produce required deliverables under pressure and tight time constraints. She/he works cross-functionally with all Community Impact (CI) Directors to provide operational support to the CI Department related to all Community Investments with specific focus on Program Investments.
ESSENTIAL FUNCTIONS:
Essential Function 1:
Serves as the primary administrative oversight for all Program Investment grants to include: :
- Working with Community Impact Directors and the Learning and Evaluation Manager to conduct quarterly Program Investment Review Council meetings.
- Working with CFO to conduct Financial Review Council meetings
- Managing grant payouts and/or suspensions, if necessary.
- Conducting grantee performance compliance monitoring
- Maintaining complete, accurate and current grantee information and monitoring forms in the Andar reporting system.
- Managing funded partner programmatic and financial report/document submission and compliance process and tools
- Overseeing the Funded Partner System of Support and manage all investment-related internal and external communication between TUW and funded partners (email, in-person, etc.) to include but not limited to, meeting notices, follow-up post monitoring sessions and data dives, maintenance and dissemination of funded partner scorecards and summary feedback following quarterly Monitoring Sessions and Data Dives.
- Coordinating and managing the Program Investment application process, to include Management of the electronic application tool and application material submission, information sessions, application technical assistance, initial proposal screening, and volunteer review and decision making
- Creating and developing application process progress reports and presentations for the Community Impact Committee and Board of Directors
Essential Function 2:
Serves as the organizational expert on the Andar CRM CB Module. Provides staff and volunteer training, technical support, report building, funded partner training and results reporting. Manages ongoing technical assistance, reporting and updating to ensure efficiency and efficient use of data for evaluation, monitoring, reporting and decision making by staff, funded partners and volunteer teams.:
Essential Function 3:
Primary Relationship Manager for all Program Investment funded partner grants to include:
- Conducting and managing quarterly funded partner site visits and coordinating with impact area Directors, when necessary, to provide impact-area-specific technical assistance during visits.
- Coordination of all CI and TUW Resource Development activities and/or events, to include trainings, technical assistance, presentations, etc., for all TUW Divisions.
- Provide assistance to grant seekers and grant recipients organizations, as necessary, to direct them to other resources for organizational development, funding, program ideas, etc. including making general presentations to groups of funded partner and nonprofit organizations
Conducts quarterly program investment grant report monitoring and outward focused reporting to include:
- Reading progress reports and comparing them to the projected deliverables; communicating deficiencies in progress reports to grantees and collecting required information; providing review committee and staff feedback to funded partner staff
- Working closely with the Evaluation and Learning department to develop aggregate evaluation results reports, funded partner scorecards and communicate TUW’s impact in the community via Key Performance Indicator reporting and other Data Library data and report submissions.
- Using various software (PowerPoint, Prezi, etc.) to produce presentations for the Community Impact Committee, Social Innovation Board and other committees for VPCI. Gives presentations when called upon to do so by VPCI.
- Supporting the collective impact initiatives in Education, Financial Stability and Health by providing thought leadership and support in pre-determined meetings; developing and maintaining contact with broad cross section of organizations engaged in Collective Impact in the community; and keeping abreast of emerging issues in Education, Financial Stability and Health both locally and nationally and share information via email and in staff meetings and presentations.
- Cross-training and demonstrating proficiency on all CI tools to include, but not be limited to Andar general use, Andar e-Volunteer and Volunteer Tab, ETO-Social Solutions, The Benefit Bank, CharityTracker, e-grants, AmeriCorps timekeeping and AmeriCorps billing (Galaxy) and HMIS.
- Participating as a project lead and/or member of organizational development teams as required.
Education:
Bachelor’s degree in public administration, human services or related field required
Experience:
- 2 years’ experience working with nonprofit boards, volunteers, or social service programs preferred.
- 2 years grants management experience preferred.
Communication Skills:
- Excellent interpersonal skills and effective oral and written communication that supports the involvement, engagement, ownership and transparency among diverse stakeholders
- Ability to maintain confidentiality of all work products and discussions related to the Foundation;
- Ability to employ tactfulness in discussions with external and internal stakeholders;
- Advanced comprehension and writing skills;
- Ability to communicate effectively with individuals at all professional levels to include, TUW staff, funded partner Executive Directors and programmatic staff and TUW Board and Committees
- Advanced presentation skills with the ability to lead meetings, discussions and direct them to a reasonable conclusion; and,
- Personal maturity to accept constructive criticism and maintain a positive outlook.
- Ability to be flexible and adapt to changes within both the organization and community
- High proficiency using Microsoft Office Professional Suite (Word, PowerPoint, Excel, Outlook;) and other presentation tools, such as Prezi
- Ability to master and utilize database and tracking systems for tracking grant processes, results and outcomes
- Masters online application process and is able to assist grantees with troubleshooting issues
- Ability to review complex narratives and proposals and make recommendations consistent with TUW’s philosophy, culture, standards and policies
- Analyzes complex data sets and draws reasonable conclusions
- Ability to read and analyze program budgets and financial statements.
- This job requires exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
- Worker must frequently use typical office equipment (telephone, copier, printer, fax, etc.).
- Worker sits most of the time.
- Worker communicates with constituents, clients, and/or partners by phone and in person.
- Routinely required to walk and seldom travel by car.
Primarily works in a climate controlled, office-based setting.
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