Assistant Property Manager – Commercial

Job Description

POSITION

Tarragon Property Services LLC, an Investco company, is a locally owned property management company with more than 30 years of experience in the industry. Through Investco-affiliated companies, Investco Financial Corporation and Tarragon LLC, our ownership finances and develops the properties we manage, which supports our long-term investment in the communities where our tenants live, work and play. We strive to build lasting value and relationships in real estate for generations.

The Assistant Property Manager works closely with the General Manager in the daily operations and financial performance of Kent Station. Kent Station is a mixed-use lifestyle center which currently totals over 300,000 SF with a separately managed 154-unit multi-family residential building. A sample of Kent Station tenants includes AMC Theatres, The Ram Restaurant and Brewery, Mama Stortini’s, Duke’s Chowder House, Coldwater Creek, Chico’s, a branch of Green River Community College and Social Security Administration. In addition, the Assistant Property Manager will provide office support for the team. This position is located at the on-site management office in Kent, Washington.

ESSENTIAL JOB FUNCTIONS

• Assists the General Manager in the day-to-day operations of the property including all phases of maintenance for buildings, grounds, and on-site equipment working directly with maintenance personnel and outside contractors.
• Manages property maintenance requirements, oversees solicitation and review of bids from contractors. Makes recommendations to the General Manager.
• Greets tenants, customers and vendors, answers phones, and provides general administrative support as needed.
• Oversee security pass down notes, keep vendor check-in logs and project key system.
• Assists with lease administration, helping ensure that tenants meet all obligations under the leases. Drafts documentation to tenants regarding tenant openings/closings, and communications regarding administrative or other matters.
• Works with Property Accountant in the preparation of monthly tenant billing to ensure accuracy of billing.
• Processes all accounts payable invoices for the project. Works closely with the property accountant to ensure invoices are coded accurately and processed timely.
• Assists General Manager with monthly reporting for each entity including variance analysis and operational narrative.
• Works with General Manager and Property Accountant to draft the annual CAM reconciliation calculations.
• Responsible for routine accounts receivable work and involves the General Manager in more challenging collection efforts.
• Assists the General Manager in developing the annual operating budgets for the project, drafts assigned portions.
• Assist the General Manager in developing the annual business plans for the project as needed.
• Primary contact for tenant complaints and issues and works directly with tenants to resolve issues. Involve General Manager in escalated or more complicated issues.
• Supports Leasing Manager in ensuring all spaces are in “show ready” condition. Provides additional marketing support as directed.

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Assumes additional responsibilities and performs special projects as needed or directed.

REQUIRED QUALIFICATIONS

Education, Training and/or Experience

Bachelor’s degree in business, real estate, finance or related field a plus.

Knowledge, Skills, Abilities and Personal Characteristics

• A minimum of 3-5 years of property management and/or related customer service experience in the retail industry.
• Commercial property management experience strongly preferred.
• Self directed, ability to multi-task and work in an open office environment and associated interruptions.
• Ability to run reports using accounting software. Knowledge of Yardi a plus.
• Strong customer service skills.
• Ability to interact professionally with tenants, vendors, other employees, lenders and ownership.
• Ability to understand and assist with the development and management of budgets.
• Ability to understand and administer lease agreements.
• High degree of initiative and solid business judgment.
• Strong analytical and problem solving abilities.
• Strong computer skills; spreadsheet and word processing software capabilities.
• Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines.
• Strong written and verbal skills including ability to deliver well written reports and business correspondence.
• Ability to read, write and speak English.
• Must have a reliable car, valid Washington State driver’s license and a clean driving record. Occasional travel between the Kent, Seattle and Sumner offices will be required.

Certifications, Licenses, registrations

Work toward professional designation(s) a plus.

TPS is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, marital or veteran status, or any other legally protected status.

Job Type: Full-time