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Technical Program Manager

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As the Senior Technical Program Manager, this role reports to our Senior Director of Program Management, driving the execution of product initiatives and software releases to ensure Zonar products ship on time and with high quality. Leveraging agile practices, this role works work closely with our product management, software development, testing, and support teams to best meet Zonar’s business needs. Through agile principles, values, and the scrum framework, this role manages, through servant leadership, the implementation and deployment of new and existing software and hardware. This position requires a highly motivated individual who is comfortable working within a skilled technical environment with rapid changes in requirements, direction and environment. The successful candidate will be customer-oriented, results driven, possess strong communication skills, and a passion for shipping innovative quality software to delight our customers.

At Zonar, product management owns the “what” and “why”, engineering owns the “how”, and program management owns the “when” and the agile process. The role of a technical program manager requires strong skills as an agile coach, scrum master, and technical program manager working with minimal oversight and guidance. To be successful, you need the following skills

  • Lead efforts to scope and deliver features and functionality within the existing software base

  • Work with Product Owners and stakeholders

    • Translate business requirements into quality user stories
    • Prioritization of deliverables through Sprint planning

  • Work with engineers on technical aspects of the product/project

  • Coach teams to leverage the scrum framework and embrace agile values and principles

  • Facilitate communication within and between the development teams and the product owners to collaboratively ship product, includes meetings for prioritization, estimation/planning, and facilitating all scrum ceremonies

  • Manage issues to resolution, provide escalation management, make appropriate tradeoffs, and meet committed timelines

  • Clearly communicate goals, status, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams


    WHAT YOU WILL BRING TO THE TEAM

  • Strong technical background in program management and the scrum framework

  • Capable of rapid absorption of new subject matter across technical, business and market specific domains

  • Demonstrated experience leading cross-functional Internet software/services projects to successful completion

  • Demonstrated ownership and accountability of results in an end-to-end project lifecycle

  • Ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner

  • Ability to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or multiple competing priorities

  • Must be mature, exercise high judgment, be a relationship builder, be decisive, and employ negotiation skills to influence and get the job done

  • Ability to comfortably and confidently present to all levels within the enterprise and to work with both technical and non-technical individuals

  • Proficiency at leveraging precious resources and a proven ability to manage multiple, competing priorities simultaneously

  • Demonstrated ability to form and manage cross-organization virtual teams

  • Well-rounded technical background in current web/database technologies (HTML5, JavaScript, PostgreSQL, Cassandra etc.)

  • Experience with web services and mobile platforms

  • Experience in the mobile and Big Data world

  • Experience with Agile software development principles and methodologies

  • Agile scrum master certification required

  • Communicate effectively with both business and Technical audiences

  • BS or equivalent degree in computer science or related field

  • 10+ years relevant work experience in software development

  • Ability to thrive in a dynamic and challenging work environment.

  • Able to set goals and achieve scheduled deadlines


    Nice to Haves:

  • Background as a software developer or software test engineer

  • Familiarity with JIRA and Confluence

  • Knowledge of open source software platforms and tools


    ABOUT US

    Founded in 2001, Zonar has pioneered smart fleet management technology by providing innovative technology that has changed fleet operations in the vocational, pupil and commercial trucking industries. With a unique focus on this field, the Company offers a complete suite of solutions and specialized platforms for our customers in multiple markets. Our patented, award-winning technology keeps fleet owners and managers connected to their fleets and drivers to dispatchers. Zonar has a proven history of continuous innovation on behalf of our customers, providing products that efficiently and easily track commercial fleets and assets, streamline reporting and significantly increasing safety while saving cost. Leveraging a portfolio of 150+ patents, we are building upon these data and related analytics services to create the next generation of software and services for the 15M target customers in the US alone.

    Headquartered in Seattle and majority-owned by technology company Continental, Zonar also has a Technology Development Center in downtown Seattle, a regional office in Cincinnati, and a distribution center outside of Atlanta. Our culture is based on ingenuity, leadership, teamwork, excellence, passion, integrity, and fun! Our company has grown to over 350 employees who are goal-oriented and fast-paced, but understand the importance of having a healthy work life balance. This is an excellent opportunity to work for a fast-paced, growing, innovative company, make a big impact on a rapidly evolving space, and have fun along the way!

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