Chief Operating Officer (Facility)

Job Description

At American Addiction Centers, we take pride in our role as a national leader in addiction treatment. Together, we share a vision to revolutionize the care provided to the 20+ million adult Americans who need treatment for substance related disorders. To elevate the standard of care provided to our patients, we seek talented leaders, clinicians, and other healthcare professionals to join us in our efforts to provide exceptional clinical care. Our mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Through comprehensive and customized treatment plans, our research-based, empathetic care we instill hope that long-term recovery is attainable. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit. We are seeking passionate leaders to become part of this movement.

Reports To: Facility Chief Executive Officer
Responsibilities

Job Duties:
Partners with CEO to help grow the business, monitor and implement strategies to improve related Average Daily Revenue (ADR), Average Daily Census (ADC), Length of Stay, and Contribution Margin
Leads efforts to ensure facility’s strategic initiatives are carried out through good practices and by meeting objectives
Implements strategies to monitor and improve quality of care, patient safety, and patient/referral satisfaction
Directs and provides guidance to Facility Business Office including patient financials and collections, insurance benefits, coordination of benefits, employment verification, and financial products designed to support additional patient financial obligations
Co-leads the local development and implementation of the purpose, vision, and mission of AAC including the assurance of safety and clinical excellence, an unwavering service culture, and strong financial results
Partners with CEO to prepare annual budget and execution of operating business plan
Facilitates development of long-term strategic plans, management structure, and objectives for facility management
Participates in the recruitment and retention of professional and nonprofessional staff
Resolves problems related to staffing, employee culture, and accountability to AAC’s mission
Analyzes, recommends and supports practices seeking to improve performance on quality measures to engage in work redesign, changes in organization systems, policies and procedures, and quality improvement process within the organization
Supports partnership and communication with AAC Call Center and Business Development team to ensure admission and transition processes are managed effectively and accurately
Performs direct supervision through use of performance competency process and scheduled supervision
Works directly with AAC’s CEO, CFO,, local HR, and VP of Human Capital to review and approve job requisitions as in accordance with AAC Labor Model
Participates in treatment program changes and developments, meets and confers with clinical team, utilization review, practitioners, and standing committees to formulate treatment policies and management of resources
Ensures continuous survey readiness and compliance to accreditation standards and requirements, federal, state, and local certifying and licensure bodies
Collaborate with Chief Clinical/Compliance Officer to plan clinical services, competent programming, and co-manage risk management issues
Supports CEO with daily, weekly, monthly, quarterly, and annual meetings as scheduled or required
Delegates authority and responsibility as appropriate; serves as acting CEO in his/her absence
Leads and completes special projects as directed by the Facility CEO
Qualifications

Job Requirements:
Master’s Degree in healthcare/business administration preferred
Five to seven years of senior-level operational management
Ability to interpret financial statements and enact strategies to achieve financial goals
Skillful leader with knowledge of fiscal management and human resource management techniques
Excellent leadership and communication skills with demonstrated ability to effectively lead in a changing environment
Knowledge of government regulations, accrediting bodies, payor requirements, and compliance requirements
Skilled in exercising initiative, judgement, problem-solving, and decision-making in fast-paced, high-stress environments
Ability to manage and supervise various positions and relate well to people from diverse ethnic and cultural backgrounds as well as have a passion for working with at-risk, cultural and socioeconomically diverse populations
Ability to anticipate, and react calmly, and lead others in crises and emergency situations
Ability to interpret financial statements and enact strategies to achieve financial goals

AAC is committed to principles of equal opportunities for all employees. The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws.

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