Salesforce Sales Operations Manager

MyTutor is the UK’s leading online platform for 1:1 & 3:1 learning, and we’re on a mission to give every teen the chance to reach their potential. We’re building a future where access to high quality learning is stress-free for those who can afford it, and funded for those who can’t.

Tuition is one of the most powerful ways to improve pupils’ grades, confidence and life chances. Yet it remains out of reach for many. Our handpicked community of tutors work online with students from all walks of life, and our tutors have given half a million lessons so far – raising results on average by one whole grade. We’re proud of the fact that over 1000 schools have also chosen to work with us. And that we’ve earned a Trustpilot rating of 4.8/5.

We understand that time is a luxury for school leadership teams, so we aim to make our programme setup straightforward, with flexible lesson times to fit their timetables. We match pupils carefully with subject specialist tutors – and every lesson is tailored to their needs. With all the disruption to education that COVID-19 has brought, online tuition gives schools a safe and reliable way to keep students’ progress on track – no matter where they live or what they need help with.

The role in a nutshell

Reporting to the Head of Business Operations and working closely with the Commercial Director, you’ll focus on the key initiatives that will enable the sales & marketing team to do their best work. You’ll be responsible for owning Salesforce, Outreach and other tooling, building the processes & structure required to deliver on our revenue & productivity targets.

What you can expect

• Own & build solutions into Salesforce, Outreach, Hubspot and other tools
• Refine existing sales & marketing processes to increase our productivity and quality of work
• Interpret sales data to identify areas of opportunity across the Partnerships team and individuals within the team
• Work with the leadership team to forecast revenue, standardise reports and create relevant dashboards
• Research, review and implement new tools to optimise team performance
• Create and maintain documentation to systems and processes

The type of person we would love to meet someone who

• Has strong problem-solving skills and ability to see and make process improvements. Prior experience building processes and implementing change within a growing organisation is desirable
• Has experience with tools such as Salesforce, Outreach and Hubspot, not only as a user but also as an admin and product owner
• Has worked with sales teams before and understand the sales funnel
• Has strong analytical and modelling skills and is proficient with GSheets/Excel
• Is a thoughtful communicator, both verbally and in writing, able to adapt your style to different audiences and in different contexts.
• Is excited about the opportunity to grow a market leading tutoring brand and impact the lives of 1m students

Benefits

• Investment in your learning with a personal L&D budget of up to £350
• Your own laptop (Mac or Windows) and hardware (we can help you set up a home office if WFH)
• Workplace pension
• Basic salary between £48,000-£55,000
• Private Healthcare option through BUPA
• Enhanced parent policies
• Cycle, tech and gym schemes
• Mentor/mentee scheme
• Regular team events & socials (we’ve just had a remote Sofar Sounds gig and wine tasting!)
• 25 days holiday (plus public holidays)
• A culture that champions wellbeing with monthly workshops and 1:1 coaching

Apply Here