Support Superhero

2 minute read

Are you fed up with the same routine, day in, day out… wake up, work, eat, rinse, repeat… yawn… dreaming of making a change, making a difference, and doing something you enjoy from anywhere in the world you fancy?

Stop dreaming about tomorrow; start making a difference today. Join our team at WPMU DEV and be the hero you’ve always known yourself to be!

RESPONSIBILITIES:

You’ll work on various WordPress projects across WPMU DEV, CampusPress, and Edublogs. We power and host websites used by millions of users every single day.

The role will involve:

  • Supporting our awesome members and customers
  • Hanging out in the WordPress.org forums – being massively friendly, helpful, and useful
  • Assisting with and solving all manner of WordPress questions with style!
  • Co-ordinating with developers over bugs, features, and cool new stuff
  • Being an active part of the Incsub team
  • Sharing cat photos, amusing videos, and animated gifs

Location is unimportant as long as you are available, enthusiastic, committed, passionate, and know your WordPress.

Reach for the skies; we have a heap of many challenges and opportunities for those who aspire to do more!

QUALIFICATIONS:

  • Love people and love yourself!
  • Have a really good familiarity with WordPress
  • Along with amazingly great communication skills, ideally, you’ll be a native English speaker, but we’re flexible on that
  • Are a great team player, keen on working in an expanding, motivated, distributed support team
  • Love impressive response times, typing speed (it matters), and the ability to really bang good stuff out
  • Might even be able to code (PHP/MySQL and/or HTML/CSS) a bit, or a lot, even better

JOB BENEFITS:

  • You will be provided with all of the tools, support, and backing you need to get the job done
  • Offer very attractive working conditions for the right candidate
  • 28 days paid leave per annum (up to 35 days)
  • Opportunities for paid travel to attend WordCamps and other industry conferences
  • Long service leave (3 months off paid) after you’ve been with us for a while
  • Up to 2 months salary bonus based on company growth targets
  • Technology budgets every three years; the longer you serve, the higher the budget
  • General expenses budget yearly; the longer you work, the more you get

WHAT SHOULD I DO NOW?

Download the Support Task Sheet, answer those questions and then get your application in with the completed answers. That simple!

* If you don’t include the completed task sheet, we won’t assess your application

Apply Here