Senior Product Designer

As a Senior Product Designer (Growth) at Thinkific, you’ll be a key member of our Growth team and contribute to the continued innovation, experimentation, and improvement of our world-class learning platform. You’ll focus on the customer experience and use your design skills to learn from our customers, create compelling visual interfaces, and champion an experience that drives success for Thinkific course creators and their students. You will own and drive projects independently, with the opportunity to collaborate closely with the Design team, Growth team, and other teams within the company.

Your goal will be to work with Product Managers and Engineers to deliver high-quality results while owning “how” we deliver an excellent customer experience. Here’s how you’ll accomplish this:

• Move through problem statements, napkin sketches, and rapid prototypes to high fidelity design specs in a timely manner without sacrificing quality
• Facilitate design workshops for cross-functional teams
• Influence design direction based on quantitative and qualitative research techniques
• Work within an established design system, while bringing your unique insights and perspective to challenge the status quo when needed
• Advocate for the customer experience while considering and balancing differing opinions, especially when deadlines are looming
• Keep an eye on the big picture—the impact of a feature on our overall product or a step within our process—with the desire to make things better

The person we have in mind likely:

• Share a strong portfolio of design work that clearly articulates your role in each project and shows your ability to apply critical thought to your work
• Have 5+ years specifically in a product design role, with at least 1-2 of those years at a senior level
• Show experience in qualitative and quantitative user research techniques and the ability to leverage data to both make and measure decisions
• Have experience working with various stakeholders and teams including product, support, marketing, and engineering
• Possess excellent verbal and written communication skills that enable you to host design critiques and pitch your work to stakeholders
• Loves to learn and grow. They’ve found (and keep looking for) ways to level up their skills in this field, whether that’s through formal education, gaining professional experience, or maybe even building their own business

These things would also be nice, but we think you could learn them on the job:

• Have experience planning and setting up user research programs and synthesizing research at scale
• Have conducted a heuristic evaluation on existing interfaces

What you can expect if you join Thinkific:

• An amazing team of talented, passionate, and kind Thinkers. Together, we’ve built an amazing culture—we’re one of the Best Workplaces in Canada and a Top Small & Medium Employer!
• The chance to build, improve, and innovate on a platform that’s driving positive impact—we already support 50,000+ active creators in over 165 countries.
• A competitive compensation package. This includes your base salary, equity, and an Employee Share Purchase Plan, on top of some great perks.
• Comprehensive benefits starting on Day 1. We have health, vision, and dental coverage for you and your family, plus $3000 for mental health care and a health or personal spending account.
• A flexible work environment—choose to work from home, at our Vancouver HQ, a co-working space, or anywhere there’s wifi for a change of scenery.
• An open vacation policy and flexible work environment. Our team takes a minimum of 4 weeks vacation each year and makes work fit into their lives (not the other way around).
• Career growth. We put an emphasis on your development with our annual Learn and Grow fund, training, mentorship, coaching, and internal promotion opportunities.
• A home office setup. You’ll be ready to succeed with a company-owned Macbook Pro and a budget to get a desk, chair, or any accessories to help you work comfortably and productively.
• Generous parental leave top-ups for up to 32 weeks, as well as fertility coverage through our group benefits plan.
• A place where you can bring your whole self to work. We know that different perspectives lead to amazing ideas, more innovation, and, ultimately, our success as a company. We welcome applicants of all backgrounds, experiences, beliefs, identities, and statuses. Whoever you are—we can’t wait to meet you!

Apply Here