Head of Product

We are searching for a Head of Product that’s excited to tackle ambiguity head on as we build the company’s core product, and you get to call the shots. The product that you build will need to inspire connections and community – the little details count here. You will also work with multiple stakeholders and leadership on a frequent basis.

You will be tasked to build a product with trust and safety top of mind. Naturally there’s a variety of tools necessary to be integrated, therefore you should be comfortable with working with a variety of API’s and integrations. Quick experimentation and product pivots are core to our company’s roots; this company’s first products were built with no code tools that allowed our team to iterate rapidly.

It is critical that you are an expert in analytics – we’re not looking for a “set it and forget it” Head of Product. In this role, you should constantly monitor data and analytics to make improvements, both major and minor. You should be excited to use data to inspire new product versions and ideas, and work to allocate resources for optimal implementation.

Most important to us is your integration with the team. We have a genuine passion for solving childcare and our culture is important to us. You must be open to collaboration and humble with even your biggest wins.

What You’ll Do

• Evaluate the current buildout of the product to inform future versions.
• Perform interviews with current and potential customers to add additional product specs and features.
• Improve upon and become the owner of our current product roadmap, defining key goals and dates for product releases.
• Lead product launches, coordinating with all parties involved.
• Prioritize new feature requests and allocate resources to implement as efficiently as possible.
• Measure key performance with app usage and have an analytics first mindset to inform of any and all product improvements.
• Be responsible for building out the product team.
• Conduct market research supported by on-going communication with customers and non-customers.

What You Have

• 4+ years of experience building products.
• Strong written and verbal skills to efficiently and effectively communicate with design and engineering teams.
• Understanding of Data Architecture and Analytics toolkits and languages.
• Excitement to roll up your sleeves, solve problems and build long-term solutions.
• Experience working on a startup’s early-stage founding team.

Who You Are

• Comfortable self-directing and prioritizing your own work.
• Scrappy and “hustle” mindset.
• Ability to envision the short term and long term horizon of the product.
• Ability and excitement to constantly iterate.
• Results oriented with a bias towards action.
• Good-natured, humble, and a generally positive person.
• Growth-mindset with a healthy dose of skepticism.
• Strong sense of responsibility with a bias towards action.

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.