Delivery Manager

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you’re part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

The Delivery Manager works to ensure the successful delivery of solutions, by helping to identify and remove impediments that impact the team’s ability to deliver. This position supports cross-functional agile development teams, as well as other departments responsible for the sale, implementation, and support of NBS solutions.

JOB RESPONSIBILITIES

• Collaborate with internal department and product teams to identify and implement opportunities for process improvement and automation.
• Work with product owners to ensure adoption consistencies and work proactively to address roadblocks.
• Identify, recommend, and implement solutions to functional gaps.
• Ensure that systems, processes, and best business practices are in place to ensure optimal delivery and consistency.
• Identify and mitigate impacts related to delivery roadmaps.
• Track and manage key performance metrics for the analysis and optimization of delivery strategies.

EDUCATION

Bachelor’s Degree in related field or equivalent experience.

EXPERIENCE

• 5 years project or product management experience.
• Experience providing direction and support for agile development and product teams resulting in the accurate and timely delivery of solutions.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES

• In-depth understanding of processes and systems utilized in bringing products/services to market with the ability to identify methods by which to gain efficiencies.
• Ability to analyze complex systems and recommend targeted improvements.
• Excellent verbal and written communication skills.
• Self-starter with strong sense of responsibility to make decisions and take action.
• Excellent organization skills with the ability to prioritize effectively.
• Ability to quickly build rapport and develop strong relationships with stakeholders to enable. effective dialogue and build consensus necessary to enhance delivery.
•  Strong focus on planning and execution.

Apply Here