Technical Product Architect

We are innovating constantly, using our powerful and flexible platform to create new products, workflows, and solutions. We are looking for a “Master Builder” who brings the combination of business savvy, technical & analytical chops, and a rapid experimentation mindset to help us prototype and develop these new innovations leveraging our platform building blocks.

Responsibilities:

• Work with cross-functional “Solution Teams” comprised of product managers, data scientists, designers, clinicians, customer success managers, and more to assess, design, and develop new solutions for our customers
• Scope data requirements for new solutions with a focus on scaling and ease of integration across various EHRs and other data sources
• Build new solutions via an iterative, rapid-prototyping based approach to find the optimal solution to drive customer outcomes
• Generate data analyses on the effects of product experiments to consistently track and improve customer engagement and success
• Provide technical leadership and coordination to manage the full product lifecycle, with a particular focus on pilot programs for new solutions
• Once you’ve figured out the solution and proven it works at multiple customers, you’ll package it up for scalable ongoing deployment to all our customers via our Delivery team

Technical Requirements:

• Strong proficiency in SQL and/or Snowflake (experience in analytics software such as Looker, Tableau, etc. is strongly preferred but not required)
• Comfortable reading simple code and familiar with standard coding concepts across languages (loops, arrays, etc)
• Experience working with healthcare data, and the ability to scope data requirements for new solutions (what data is needed, how can this data be acquired, and how easily can this integration method scale across the business)
• Familiarity with, and the ability to quickly learn more about, key machine learning concepts
• High-level understanding of backend software infrastructure

Business Operations / Requirements:

• A systematic, analytical, and detail-oriented approach to problem-solving, grounded in business use cases and end-user workflows
• A startup mindset, with a willingness to “roll up your sleeves” and pitch in / fill in gaps wherever the team needs help
• Proven track record of collaboration across functions spanning Product, Engineering, Customer Success, and Marketing / Sales
• Experience with project/program management tools and techniques, with the ability to maintain a lightweight project management structure despite rapid solution iteration
• Excellent written and verbal communication skills; strong, professional presence in working with customers / partners
• 4+ years of experience in Solutions Architecture or related roles