Lead UX Writer

Lyra Health is looking for an experienced UX Writer to join the Product Design team and help lead UX writing across every step of the mental health journey, reporting directly to a UX Writing Manager. In this role, you’ll work closely with product designers, product managers, clinicians and executives to shape the language across our design ecosystem while establishing guidelines and best practices.

RESPONSIBILITIES

• Represent the discipline of UX Writing across the Product Design team and the company
• Establish a team strategy and vision
• Advocate for user-centered content while establishing standards and best practices
• Build relationships with cross-functional team members and executives across disciplines, and effectively speak to process, goals, and team vision
• Identify opportunities to offer a content strategy perspective throughout the product development process, and lead projects and initiatives end to end
• Develop Lyra’s voice and tone across all products and services

QUALIFICATIONS

• 7+ years of UX writing experience
• Ability to think big and understand complex feature sets, shaping content for multi-disciplinary projects and a diverse set of user archetypes
• Excellent verbal and written communication skills
• Superb attention to detail
• Ability to work well on a highly collaborative and cross-functional team
• Ability to thrive in a fast-paced, dynamic startup environment
• Portfolio of UX-focused work samples for web and mobile applications
• Bachelor’s degree in English, Communications, Journalism, Technical Writing, graphic design, HCI, or equivalent practical experience