Director of People Technology

The Director of People Technology is responsible for partnering with functional stakeholders on the People team to understand organizational strategy, identify technology solutions to meet their needs, and partner closely with IT stakeholders to deliver the People technology roadmap. Reporting to the Senior Director of Workforce Planning and Global People Services & Technology, this role will partner directly with People leaders and cross-functional partners to define a multi-year roadmap and lead our People technology transformation as we continue to enhance our digital experience as a Virtual First company.

As the business lead for People Technology, this role focuses on technology strategy and operations, while working closely with IT stakeholders responsible for implementations, integrations, and configurations. The ideal candidate is innovative, collaborative, scrappy, agile, and has a strong technical foundation, including direct experience in Workday process design and implementation of a broad range of People systems (ATS, LMS, etc.) This hands-on role demands deep knowledge of HR strategy and requires a seasoned leader who can influence stakeholders and inspire a team.

Responsibilities

• Develop and champion a multi-year vision and roadmap for People Technology, taking a product management approach to designing a tech stack that optimizes the employee experience
• Manage the portfolio of People systems and initiatives from initiation to launch; manage project intake and consult with cross-functional stakeholders to establish prioritization against the roadmap
• Oversee the assessment, selection, and procurement of systems, as well as maintaining and strengthening vendor relationships
• Meet technology needs through partnership, influence, and collaboration across People, IT and other internal stakeholders; partner with IT stakeholders to ensure consistent, effective design and implementation of cross-functional solutions
• Collaborate with IT stakeholders to continue efforts to integrate People systems into an enterprise solution aimed at creating a seamless employee experience across the globe; emphasize scalability and sustainability in all design decisions
• Provide guidance to functional People leaders to ensure best practices and optimization of core infrastructure; provide recommendations for adoption, enhancements, and future system capabilities
• Improve operational excellence, including strengthening project management methodology/tools, documentation, and adherence to compliance standards
• Analyze people technology industry trends and stay ahead of new innovations to inform the technology roadmap and long-term vision

Requirements

• Bachelor’s degree
• 10+ years of hands-on experience designing and leading people technology initiatives (HRIS, ATS, LMS, etc.)
• Experience leading system assessments and implementations, including project management, issue management, communications, and change management
• Expertise in Workday required; experience in Greenhouse preferred
• Deep knowledge of HR strategy, processes, and best practices
• Experience managing vendors and strengthening external partnerships
• Strong communication skills and ability to influence senior stakeholders
• Ability to collaborate cross-functionally is a global, matrixed environment
• Ability to perform in fast-paced, high-pressure situations
• Experience leading a globally distributed team, including working with/managing contractors and technical resources
• Experience operating in and building an auditable and compliant software ecosystem

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