DevOps Engineer – Studio

The Studio team at Twilio  is growing and looking for a Devops Engineer (L3) to provide technical leadership and hands-on implementation of devops processes, improve engineering and operations processes to successful engineering teams distributed globally. At Twilio, our mission is to power the future of communications and the Studio product  plays a big role in fulfilling that mission. Twilio Studio (https://www.twilio.com/studio) is our low-code visual application platform for building communication workflows. It’s the fastest way to build and scale applications like IVRs and chatbots on Twilio. If you’re excited by the idea of making it easier for professional and citizen developers to build these communication workflows and want to work on interfaces that enable Twilio’s customers, please read further.

Who?

You have:

• 4+ years of hands-on experience as a software engineer and devops engineer for large scale distributed systems preferably using AWS, GCP and Azure.
• Deep understanding of distributed systems and operational complexities and challenges
• A passion for automation and DevOps-blending operational excellence with development standard methodologies
• Solid experience engaging and improving the whole lifecycle of services from inception and design, through deployment, operation and refinement.
• Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity
• Deep familiarity with bash scripting, service configuration and management.
• Proficiency with one or more programming languages. Go, Ruby, Python, Java are preferred.
• The ability to communicate well- in person, on paper, or in code. You can explain technical concepts to product managers, other engineers, and support members
• Empathy for your customers and teammates

What?

As a Frontend Software Engineer, you will live the Twilio Magic values:

• WRITE IT DOWN: Work with other engineering teams and with members of the product organisation to distill internal and customer needs into requirements and tech specs
• DRAW THE OWL: Build new value -add devops features. There are no instructions available. It is yours to create
• DON’T SETTLE: Assess, find opportunities to improve overall devops efficiencies, Create  subsystems and modules with focus on testability, and maintainability
• WEAR THE CUSTOMER’S SHOES: Help resolve technical issues and blockers for internal and external customers
• BE AN OWNER: Drive high engineering standards on the team through best practices, guidelines review, automated testing, and mentoring. We care what our code looks like, and you should too
• EMPOWER OTHERS: Collaborate with colleagues on a small, energetic team

Why?

Twilio Studio (https://www.twilio.com/studio) is our low-code visual application platform for building communication workflows. It’s the fastest way to build and scale applications like IVRs and chatbots on Twilio today. Because it is a visual tool and requires very little code, it not only accelerates professional developers to build quickly, but also enables “citizen developers” to directly implement on Twilio’s platform without a development team. Studio is part of a larger industry trend that is helping change the definition of a developer to include anyone who has the builder mentality.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. We are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we’re dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

Where?

This position can be fully remote from states located in US Eastren and Central time zones.  Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.