Commercial Account Executive
1 minute read

You are a best-in-class Senior Account Executive responsible for crafting, managing and closing opportunities within a DACH territory. You’ll demonstrate all the behaviours associated with a high-performance sales culture, specifically building new-business opportunities, as well as up-selling and cross-selling within our extensive install base and delivering results against a quota.
You are passionate about customer experience and excited to show other organisations how Zendesk solutions can impact their mission and operations.
You will:
- Exceed activity, pipeline, and revenue goals
- Continually build pipeline of new business, upsell, and cross-sell opportunities
- Become an authority on Zendesk’s products and conduct discovery calls, presentations, and demos with prospects and customers
- Develop and maintain relationships with our amazing customers in your territory
- Demonstrate and sell value to key executive partners within the accounts during dynamic as well as complex sales cycles
- Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce
You have:
- Experience selling to Director/VP level leaders
- 5+ years of software selling experience; SaaS experience preferred
- Outbound prospecting experience (is a plus)
- A consistent track record in success vs quota
- Proficiency using Salesforce.com
- Skilled in virtual presentations, online web demos, remote sales processes
You are:
- Technically savvy with a thorough understanding of a related technology
- Fluent in German and have business level English
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