Director, Business Development

Position Description

The Director of Business Development is an integral position that is responsible for leading the growth of this prestigious LGBTQ Agency?s programs and services, which are world-renowned and have led the path for activism and legislative change throughout the Organization?s history. As part of the Communications and Marketing Department, the Director of Business Development will help further develop partnerships to further the Agency?s mission through strategic communications, marketing, and relationship building.

Essential Job Functions

The following duties are mandatory requirements of the job:

• Responsible for managing the day to day operations of the Community Outreach department, maintaining referral accounts and ensuring appropriate and successful referrals to Agency’s services.
• Responsible for creating and maintaining a model for developing a pipeline of clients/new business in the context of community-based mental health and substance use clinics.
• Establish ways to create systemic flows of clients into services through community partnerships.
• Identify and cultivate new opportunities for agency to agency relationships that will yield referrals of clients to all Agency services.
• Develop systems for efficient client referrals, monitoring and reporting.
• Develop and implement analytics to determine effectiveness of community relationships and other outreach efforts.
• Adjust program design and make recommendations for intake procedures as necessary to meet the demands of the agency and community.
• Coordinate service delivery and communicate with the program vice presidents and senior managers.
• Develop a core team of program managers that will attend engagement meetings with potential community partners.
• Market Agency’s services by effectively communicate how The Agency can meet the needs of potential clients and be a value added service to them.
• Use strategic approaches in identifying community partners by identifying gaps in services that Agency can fill and determine how Agency can counter refer to community partners.
• Created daily and monthly reports to demonstrate success of department.
• Work in collaboration with the Finance Department to ensure financial soundness of the portfolio through monthly departmental variance report meetings, review of all budgets and profit and loss reports.

Education and Certification

Bachelor’s degree required
Master’s degree in relevant field preferred