Office Services Associate

Novitex Enterprise Solutions is looking to fill an Office Services Associate position in Minneapolis, MN. The shift for this position will be 8:00AM-12:00PM, working Monday – Friday. The starting pay for this position will be around $12.00 per hour and will vary based on experience. Candidates who successfully complete their first 90 days of employment will also be given an additional $1.00 increase to their hourly rate.

In addition to being organized and able to multitask, this role requires a go-getter with a positive work ethic who is excited to work with the leading provider of innovative, cloud-based solutions in the document outsourcing industry.

Some perks of the job:

Employees working 30 or more hours per week may qualify for:

• Paid holidays, vacation and sick time
• 401k
• Benefits Health & Welfare Package including – Medical, Dental, Vision
• Exclusive discounts on entertainment, health & wellness, travel and MUCH MORE!

So what will you actually be doing?

With a strong attention to detail, this role will facilitate a variety of mailroom tasks to ensure high levels of customer service in a fast paced environment

An Office Services Associate’s daily tasks will involve:

• Perform floor walks to help clean and maintain the office.
• Organize and clean work stations, conference rooms, shared spaces, etc…
• Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.)
• Assist with reception duties
• Operating mailing, copy or scanning equipment
• Shipping & Receiving
• Handle time-sensitive material like confidential, urgent packages
• Assist with processing records (incoming and outgoing)
• Assist with periodic records projects
• Assist with minor print projects
• Provide backfill when needed – Extended hours
• Identify charges and match them to billing
• Participate in cross-training and perform other duties as assigned (Filing, outgoing shipments, etc)
• Lift heavy boxes, files or paper when needed
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment
• Consistently adhere to business procedure guidelines
• Adhere to all safety procedures
• Take direction from supervisor or site manager
• Maintain all logs and reporting documentation; attention to detail
• Perform other tasks as assigned
• Enter information daily into spreadsheets

OK, I’m interested… But is it really the job for me?

You need great people skills, patience and the ability to multi-task to be good at this job.

The following is required:

• Minimum of 6 months customer service related experience
• High school diploma or equivalent (GED) required

Qualifications:

• Willingness and availability to work additional hours if assigned
• Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint preferred)
• Experience running mail posting equipment a plus
• Excellent communication skills both verbal and written
• Lifting up to 55 lbs with or without accommodations
• Ability to effectively work individually or in a team environment
• Competency in performing multiple functional tasks
• Ability to meet employer’s attendance policy

PAY TRANSPARENCY NONDISCRIMINATION PROVISION

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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