Jr. Project Coordinator – Disaster Recovery
Job Description
Jr. Project Coordinator – Disaster RecoveryAbout Citco
Since the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide. With over 6,000 employees in 45 countries we pioneer innovative solutions that meet our clients’ evolving needs, and deliver exceptional service.
Our continuous investment in learning means our people are among the best in the industry. And our corporate social responsibility programs provide meaningful and fulfilling work in the community.
A career at Citco isn’t just a job – it’s an opportunity to excel in an environment that genuinely supports your personal and professional development.
About the Role:
The Jr. Project Coordinator is responsible for assisting with planning, organizing, scheduling, follow up, problem resolution and status reporting on global Disaster Recovery (DR) projects. The Coordinator will liaise with members of the Infrastructure Services teams and assist with disaster recovery projects. The coordinator will report to the Vice President, Infrastructure Services - Disaster Recovery
Job Duties in Brief:
- Planning, execution, and post-implementation activities for projects within the Disaster Recovery team.
- Assist with development and regular review of Disaster Recovery Plans and documentation.
- Utilizing our Service Desk online tool to search and create Change Orders, Request tickets, as well as maintaining status in SharePoint.
- Create and maintain disaster recovery and high availability (HA) testing and metric reports.
- Data entry and analysis of audit results using SharePoint and other online tools.
- Professional email and phone communication with teams across many countries and time zones. This includes scheduling and leading conference calls.
- Learn the processes and procedures to be followed for different locations in the event of an office outage.
- Maintain quick reference Documentation for Office DR to assist in actual disaster situations.
- Participate in DR testing and recovery activities.Will include some non-business hours and weekend work.
- Utilize Microsoft Project to help maintain and update Project Plans.
- Assist with managing DR project schedules.
- Requires a Bachelor’s Degree or equivalent with 1 – 3 years of technology experience
- Experience using Microsoft SharePoint
- Experience using the Microsoft Office Suite (Word, Excel, PowerPoint)
- Excellent communication and documentation skills
- Demonstrated strong proficiency in interpersonal and communication skills including oral and written English
- Must be able to communicate professionally and to be able to communicate with different business groups in different part of the world
- Self – Motivated, self-starter, proactive and ability to be self-directed when required
- Event planner attitude with ability to plan the events and to prioritize work according to deadlines.
- Organized and able to keep track of many tasks at one time
- Ability to work with senior executives
- Availability and willingness to travel (10%) occasionally to other Citco locations for business.
- Occasional work on weekends (once in a month)
- Familiar with IT operations
- Familiar with project management principles
- A challenging and rewarding role in an award-winning global business.
- Opportunities for personal and professional career development.
- Great working environment, competitive salary and benefits, and opportunities for educational support.
- Be part of an industry leading global team, renowned for excellence.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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