Corporate Health Assistant / LGMC Corporate Health / Full Time
Job Description
This position is responsible for capturing daily charges, following up on all billing and departmental needs, financial review of daily and monthly data for management; and front office flow for the department. Completing, sending, receiving and accounting for corporate billing. Additionally, this position may conduct biometric screenings for corporate clients and community events.ESSENTIAL DUTIES AND RESPONSIBILITIES:
Demonstrates and provides excellent customer service utilizing training tools such as AIDET, Service Recovery, Managing up
Maintains a clear understanding of HIPAA Privacy Guidelines to ensure participant and corporate client confidentiality
Maintains current competency skills necessary to perform biometric and fitness testing
Conducts biometric screening and fitness testing, including but not limited to, finger stick blood draw, blood pressure, height/weight, and anthropometric measurements
Responsible for ensuring paper charts and electronic records for corporate accounts are maintained and updated as needed
Reviews and maintains all department documentation for the Corporate Health Department & Executive Physicals Program
Responsible for posting charges for services rendered on a daily basis for all aspects of the department
Frequently monitors outstanding payments and accounts receivables, working with appropriate internal/external personnel and designated corporate contacts to resolve issues and ensure timely payment
Functions as a department time keeper and analyzes staff hours on a daily/weekly basis to reduce overtime and meet operational staffing projections
Maintains par level on all office and medical supplies and enters purchase requisitions in a timely manner
Assists in the creation of site specific deliverables and compiles packets for delivery
Professionally answers and returns calls, filtering service requests (corporate testing and community events) to appropriate staff
Schedules appointments for in-house biometric testing and fitness evaluations according to staff availability
Faxes biometric results to physicians and clinics based on Fax Authorization Forms
Coordinates with the Corporate Health Manager to ensure all client satisfaction issues are identified and resolved
Performs a diverse number of administrative duties supporting the business activities of the department
Assists manager with special projects and monthly reports as needed
Supports inter-departmental communication and teamwork to accomplish corporate objectives
Recognizes unique or reoccurring situations related to claims processing, billing, batch entries, and researches and formulates solutions
Continuously educates/updates staff on changes to department and external billing processes/procedures seeking feedback as necessary
Coordinates workflow requests for office repairs
Courteously greets guests/clients, notifies staff and guides the visitor to designated area
Drafts confidential reports, correspondence, and schedules and makes necessary arrangements for meetings
Coordinates the distribution of incoming and outgoing mail
Researches applicable subject matter practices and remains aware of industry trends and current health findings
Responsible for maintaining all aspects of quality assurance and adhering to manufacturer and lab protocols, performing liquid quality controls, temperature logs, and optics checks on a daily basis
Manages internal office funds including payments and delivers to designated internal department daily
Maintains working relationships with medical and office supply vendors for competitive price point.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. The job description does not constitute an employment agreement between the Hospital/Clinic and the employee. The job description is subject to change as the needs of the Hospital/Clinic and requirements of the job change.
Minimum Requirements
EDUCATION/TRAINING/EXPERIENCE:
High school graduate or equivalent required
Medical terminology preferred
Billing software experience required
Experience with biometric testing preferred
CPR certified, or certified within 30 days of hire
Medical Coding knowledge & Billing Experience preferred.
EQUIPMENT OPERATED:
Office equipment – computer, printer, scanner, fax, touch screen tablet device
Medical instruments & equipment – automated and manual blood pressure machine, Alere LDX Analyzer, body fat analyzers, dynamometer, etc…
PHYSICAL DEMANDS AND WORKING CONDITIONS:
Medium Work as defined by the U.S. Department of Labor constitutes a maximum lift of 21-50 pounds on occasion and/or a maximum lift of 11-25 pounds on a frequent basis
Ability to lift, push, pull and/or move objects and equipment that fit within these weight categories
Ability to sit and/or stand for extended periods of time on a daily basis
Work is predominately inside
Traveling on a daily basis with occasional overnight trips is required
SELECTION GUIDELINES:
Formal application; verification of education, and experience; verification of license(s), certification(s), registration(s), accreditation(s) if applicable; oral interview, reference and background checks; job related tests may be required.
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