Conference Services Manager - Surfcomber Hotel
Job Description
Our mission is to be the best loved Hotel & Restaurant Company so regardless of position, we look for individuals who are passionate about providing genuine heartfelt care to our guest and employees.
What you get to do: Manages catering and sales activities by performing the following duties personally or through subordinate supervisors.
Your day to day:
- Work closely with the Director of Sales and Sales Managers to secure leads for meeting rooms and in servicing all sales groups and conventions.
- Assist and meet with clients to finalize all meeting room set-ups, menus, equipment requirements, and sleeping room needs. Coordinate transportation requests, off property dining.
- Personally inspect the meeting rooms prior to each event to ensure that the set-ups are correct and to meet the meeting planner to offer personal service to him/her to ensure a successful event.
- Prepare the bill for the meeting room even to be posted by the front desk in a timely manner.
- Assist the accounting department in the collection of overdue meeting room billings.
- Oversee Banquet Supervisor in all aspects of scheduling set-up staff and banquet service for all sales groups, convention space groups.
SUPERVISORY RESPONSIBILITIES:
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirement listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
One to two years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret common journals, financial reports, and sales & catering agreements/contracts. Ability to respond to common inquiries or complaints from customers or members of the business community. Ability to effectively present information to public groups and/or corporate accounts.
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
REASONING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee may be required to travel on out-of-town sales trips and must be able to handle the physical requirements of traveling and assist in setting up banquets and catered functions.
The employee must occasionally lift and/or move up to 10 pounds and may be required to lift 15-20 pounds. Specific vision abilities required by this job include distance vision, and the ability to adjust focus.
(Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands).
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