Business Systems Analyst

Job Description

Be part of the consumer robotics revolution.

Neato Robotics designs robots for the home to improve people’s lives, allowing them to spend less time doing household chores and more time on the things they love. Neato drives innovation with intelligent laser navigation, mapping, smart home connectivity, and superior cleaning technologies.

Recognized for its leadership, culture and dedication to its employees by being named the Bay Area News Group’s 2017 list of the “Top 100 Workplaces” in the San Francisco area, Neato emphasizes freedom, has a close-knit community culture, and boasts an established track record of success. Neatonians are committed to innovation and have the opportunity to profoundly impact the company as part of our growing team.

As a core part of the company strategy, we hire world class talent. Join Neato in building the future of home robotics.

We were recently acquired by Vorwerk ( http://ift.tt/2xvA2gd ) and are located in Newark, CA. For more information on Neato Robotics, please watch this video: https://youtu.be/8FUc_eVm710 ( https://youtu.be/8FUc_eVm710 )

The Role:
The Business Systems Analyst is the key contributor in the architecture, enhancement and maintenance of all internal business processes with a direct impact on the bottom-line. You will be responsible for translating Business requirements to System solutions, performing fit gap analysis, Business process re-engineering, documenting and implementing the solutions.

You will be working directly with all of Neato’s global teams – Finance, Operations, Logistics, Sales, Marketing & HR.

If you are passionate about providing customer delight with a desire for applying automation to solve problems, we are looking for you.

Responsibilities:

• Collaborate with business stakeholders to gather a deep understanding of the business and deliver solutions to empower the business.
• Analyze current business processes – Order to Cash, Reverse Logistics, Inventory Management, Accounting, Customer support, and Partner/Vendor integrations, identify areas of improvement and automation, applying industry best practices.
• Facilitate work sessions with stakeholders from multiple business units & 3rd party vendors/partners to capture requirements and design/document workflows.
• Implement solutions in NetSuite, deploy and conduct end-to-end testing with all back-office applications to ensure that business requirements are being met
• Own the administration of NetSuite modules- develop and optimize solutions using Customizations, Scripting, and Workflows.
• Development and maintenance of dashboards and operational reports to provide insight for teams, managers, and executives. Maintain user access, roles and rights and provide also end user training.
• Assist in the development and implementation of the change management process for published reports.
• Partner with other IT staff to develop and maintain data warehouse and business intelligence systems.
• Establish systems issue log to troubleshoot and remedy related issues.
• Assist in prioritization, assignment and maintenance of EDI processes and applications.
• All other duties as assigned

Requirements:

• A Bachelor’s degree in Management Information Systems or related field
• Proficiency in NetSuite Modules – OrderManagement, Inventory, Financials, Accounting
• Hands on implementation experience in key SuiteCloud developer tools – SuiteSuiteFlow, SuiteTalk, SuiteScript, SuiteBuilder
• Experience with integrating Netsuite to other business applications & 3rd party tools
• Develop, test and deploy custom application extensions using system SuiteTalk API and third-party tools
• Experience collaborating with cross-functional teams across the breadth of the business in global locations
• Excellent verbal and written communication skills, with an ability to express complex business concepts in layman or technical terms as required
• Proficiency with reporting \ business analytics, and database management tools
• Knowledge of Data Structures and Reporting
• Relational Database Experience
• Retail Industry Experience
• Netsuite Administrator Certification
• Knowledge of Cloud Enterprise Integration platforms – Jitterbit, Dell Boomi, Mulesoft, Informatica
• Familiarity with Zendesk

Benefits and Perks:

• Catered lunches daily
• Paid holidays, PTO accrual, & floating personal days off
• Subsidized gym membership
• Top notch medical, dental, and vision insurance
• Fully stocked kitchen with healthy (and some not-so-healthy) snacks and drinks
• Events like Office Olympics, holiday parties, and the best potlucks in the Valley

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