Turndown Attendant
Job Description
Opportunity: Turndown AttendantClean and maintain guest rooms to ensure rooms meet established standards.
Potential Career Path
Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper
Essential Job Functions
Greet guests upon interaction with a warm and friendly greeting.
Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
Change bed linens and replace towels and other amenities.
Clean and polish furniture and fixtures; dust furniture, walls or equipment.
Notify managers concerning the need for repairs in guest rooms.
Process guest items left in rooms according to lost and found policy.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform house person and lobby attendant duties when short staffed or during peak periods.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
Position Requirements
High School diploma preferred.
Previous housekeeping experience required or equivalent training.
Understand and communicate in English.
Work Environment and Context
Work schedule varies and may include working on holidays, and weekends.
Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.
Hersha Hospitality Management (HHM) is an industry-leading and growing hotel management, investment, and development firm that provides turn-key management solutions to hotels across the United States. HHM manages world class brands in the select service and full service markets as well as a collection of independent, boutique hotels in key markets.
Join the Legacy of Strength!
Hersha’s legacy is built upon a strong foundation of core values: honesty, communication, community, personal growth and achievement. Hersha’s rapid growth, focus on associate development and its commitment to serve our guests, our associates and the local communities we work in, combine to make Hersha associates the strongest in our industry.
Serve. Stretch. Succeed.
Hersha believes if you serve our guests, your fellow associates and our local community, stretch yourself on the job and take advantage of many promotional opportunities, you will ultimately achieve professional success. As we grow, you grow.
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