SCSEP Service Coordinator

Job Description

The Senior Community Service Employment Program (SCSEP) Service Coordinator administers the activities of the SCSEP program. This includes recruitment, intake/eligibility, assessment, assisting participants with employment training, job placement, employment support and development for continued community employment.

Essential Duties and Responsibilities

Responsible for the safety of all clients and staff under her/his supervision.

Adheres to the mission of Palmetto Goodwill and the SCSEP program.

Administers and oversees the activities of the local SCSEP Service Area.

Oversees and supervises local SCSEP site staff/participants to direct the delivery of activities in their respective communities/regions/counties.

Ensures that policies and controls for SCSEP are in place to ensure compliance with contract deliverables.

Ensures that billing coordination and record of participant timesheets and payroll are conducted and approved in a timely manner.

Coordinates and conducts local SCSEP site activities to recruit, conduct intakes/orientations, and place program participants in training services, including Host Agency acquisitions, orientations, assessments, and partnerships.

Ensures and implements policies, practices, procedures, and controls for SCSEP program in compliance with all regulations, including HIPAA compliance.

Create partnerships with supportive service providers, business, and other organizations that support the Palmetto Goodwill SCSEP program.

Compiles weekly, monthly, and quarterly reports of SCSEP activities.

Conducts presentations and workshops as appropriate.

Travels frequently to local sites with the possibility of overnights stays.

Markets and obtains referrals for services.

Assists clients in securing and retaining appropriate employment by:

• Assessing the Participant’s job strengths, abilities and possible barriers
• Develop and Update of individual employment plans and job search activity
• Assisting participant in job search skills attainment
• Facilitating the host agency training and hiring process
• Coordinating service plan with funding agency
• Providing training to host agencies and coworkers working with SCSEP Participants
• Continue day-to-day progress and retention services for SCSEP participants
• Document all activities through narrative, statistical and financial reporting

Adheres to all safety and security procedures to include, but not limited to, reporting any accidents per company policy.

Performs all other duties as assigned.

Knowledge, Skills and Abilities

Demonstrated supervisory skills.

Knowledge of the Older Americans Act, Workforce Investment Act regulations and procedures.

Proficiency in MS Office (Word, Excel, Access) and Outlook.

Excellent oral and written communications skills; bilingual skills are preferred.

Knowledge of social service and community agency practices.

Ability to network and develop partnerships with local employers and host agencies.

Strong Interpersonal Skills.

Knowledge of organizational practices, policies and procedures, and compliance with the same.

Knowledge, understanding, and compliance with Safety policies and procedures

Qualifications

Must provide own transportation. Must maintain a valid driver's license and automobile insurance acceptable to Goodwill's liability insurance carrier. Must maintain the ability to pass a criminal record check, drug/alcohol test and FBI fingerprinting.

Education and Experience

Bachelor’s degree in gerontology, social services, business, liberal arts or related course of study, or equivalent combination of education and experience. Knowledge of the Older Americans Act and amendments and the Workforce Investment Act is a plus. Knowledge of relevant federal, state, and local regulations affecting employment and training practices. Three (3) years of program delivery experience, including program development responsibilities.

Physical Demands

While performing the duties of this job, daily requirements may include climbing, balancing, reaching, talking, hearing, seeing, standing, stooping, kneeling, handling, lifting, carrying, pushing, and pulling. May be exposed to dust and odors. May be required to do limited work outdoors.

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