Radiology Call Center Assistant
1 minute read
Job Description
Job Description:
Perform duties to support the Teleradiology Center and physicians. This department is open 24/7 – 365 days.
Schedule: various schedules available; $2.25 shift differential for eligible hours
Job responsibilities :
- Answer phones to provide support to client facilities and physicians
- Act as a liaison between physicians, hospitals, and clinics
- Provide excellent customer service, document/address issues in a timely/professional manner
- Assist with the proper initiation of IR physician and case dispatching
- Monitor paperwork and phone calls for outside reads, as needed
- Demonstrate a working knowledge/understanding of all systems and applications commonly utilized by Radiology Associates
Qualifications:
- High school graduate or GED equivalent
- Ability to manage multiple priorities and function as a TEAM Player
- Excellent verbal and written communication skills.
- Electronic medical records (EMR) experience a plus
- Basic computer skills/keyboarding
- Medical terminology/experience preferred
- Excellent phone skills
Job Type: Full-time
Salary: $15.00 to $17.25 /hour
Required experience:
- medical terminology: 1 year
Required education:
- High school or equivalent
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