Radiology Call Center Assistant

1 minute read

Job Description

Job Description:

Perform duties to support the Teleradiology Center and physicians. This department is open 24/7 – 365 days.

Schedule: various schedules available; $2.25 shift differential for eligible hours

Job responsibilities :

  • Answer phones to provide support to client facilities and physicians
  • Act as a liaison between physicians, hospitals, and clinics
  • Provide excellent customer service, document/address issues in a timely/professional manner
  • Assist with the proper initiation of IR physician and case dispatching
  • Monitor paperwork and phone calls for outside reads, as needed
  • Demonstrate a working knowledge/understanding of all systems and applications commonly utilized by Radiology Associates

Qualifications:

  • High school graduate or GED equivalent
  • Ability to manage multiple priorities and function as a TEAM Player
  • Excellent verbal and written communication skills.
  • Electronic medical records (EMR) experience a plus
  • Basic computer skills/keyboarding
  • Medical terminology/experience preferred
  • Excellent phone skills

Job Type: Full-time

Salary: $15.00 to $17.25 /hour

Required experience:

  • medical terminology: 1 year

Required education:

  • High school or equivalent

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