Housing Programs Specialist
Job Description
As one of the largest providers of affordable housing in the Bay Area and a designated Moving To Work (MTW) agency, the award-winning Housing Authority of the County of Santa Clara (HACSC) is seeking talented individuals looking to make a difference in Silicon Valley. HACSC is an independent local government agency that administers the federal Housing Choice Voucher (Section 8) program for approximately 19,000 households and manages more than 2,000 units of affordable housing in Santa Clara County.If you are looking to help solve one of the most significant problems in the Bay Area and want to be part of a collaborative, innovative organization, then apply online today!
Housing Programs Specialist
Closing Date: OPEN UNTIL FILLED.
Salary: $26.44 - $35.43 Hourly DOQ
Under general supervision, independently performs complex and specialized duties in the administration of rental assistance programs in the Housing Department of the Santa Clara County Housing Authority (Agency); and performs related work as required.
This is the journey-level class of the housing programs series that independently performs a variety of complex, highly responsible, and specialized functions associated with the administration of rental assistance programs. The work has technical and programmatic aspects, requiring the interpretation and application of regulations, policies, and procedures and involves frequent contact with Agency staff and the public, as well as performing various research functions. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the department. This class is distinguished from the Housing Assistant by performing specialized departmental functions and by the assignment of caseload management duties. This class is further distinguished from the Housing Programs Supervisor in that the latter is the full supervisory-level class in the series and responsible for supervision of lower-level staff.
RESPONSIBILITIES
Conducts comprehensive reviews of rental assistance client case files to ensure eligibility determinations, rental assistance calculations, case management activities, and documentation are accurate, complete, and in accordance with Agency policies and procedures and applicable funding source rules and regulations; refers sensitive, highly complex issues to the Housing Programs Supervisor for resolution.
Reviews data, evaluates applicable rules and regulations, and makes determinations of client eligibility for program assistance; reviews client intake files for accuracy and completeness and approves processing.
Receives referrals of alleged program fraud or abuse from Agency staff, calls, representatives of governmental agencies, or the public and refers allegation to Housing Compliance Team, and assists with investigation and administrative hearings as required.
Responds to contacts from clients, property owners, informants, representatives of other governmental agencies, legal counsel for clients, Agency staff, and others; documents procedural errors and other problems in case files and returns them to the Housing Supervisor for follow up action.
Assumes full responsibility to conduct certifications and re-certifications, tenant’s eligibility determination to move, rent surveys of assigned area; determines reasonable rents; negotiates rents; prepares and executes Housing Assistance Payment (HAP) contracts, processes contract rent adjustments; performs Section 8 program briefing, and a variety of research in the handling of caseloads; researches files and case history documents, including calculating appropriate rents and reimbursing clients or collecting overpayment in Housing Assistance Payment as necessary.
REQUIREMENTS
An associate degree with coursework in social work, business, or public administration, and three (3) years of responsible experience in performing eligibility determination and caseload management with an assisted housing or other social services program. Bachelor’s degree preferred.
For a detailed description of the positions essential functions, please click HERE.
Application: Apply today and become a member of the Agency that is a leader in making a difference! To be considered for this position, all applicants must complete the entire application and submit a resume and cover letter.
We offer a competitive benefits package including medical, dental and vision coverage, paid holidays, vacation and sick time, flexible spending accounts, deferred compensation, retirement, educational tuition reimbursement, and more. In addition, we operate on a 9/80 work schedule where employees have a paid day off every other Friday. (Monday through Thursday is a nine (9) hour day and the Friday that is worked is an eight (8) hour day).
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