Front Desk Agent
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Job Description
This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following Marriott's high standards of quality to ensure guest satisfaction. Complying with quality assurance and expectations.
Job Type: Part-time
Required experience:
- Hospitality: 1 year
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